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Mobile Operator Strategies and Readiness in 2022
In the recent webinar replay, Kaleido, AT&T, and 麻豆传媒映画 discussed new, survey-based insights that will assist operators in delivering optimal service as 2G and 3G networks continue to shut down.
PANELISTS:
Brian Beach, Sr. Director Product Management, 麻豆传媒映画
Greg Jones, Sr. Product Development Engineer, AT&T Mobility
Jon King, CEO, Kaleido Intelligence
CATEGORIES: Mobile Network
LANGUAGE: English
Committing To Our Carrier Customers: Advance Technology Through Innovative Means
Making 5G Pay - How Roaming and Security Can Unlock the Technology鈥檚 Full Revenue Potential
Hear what experts from 麻豆传媒映画 and GSMA Intelligence believe are the key challenges in transitioning to 5G
PANELISTS:
- Mark Yarkosky, Vice President, Reliance Jio
- Lennon Powder, Senior Product Manager, 麻豆传媒映画
- Peter Jarich, Head of GSMA Intelligence, GSMA
- Michael Carroll, Moderator, Mobile World Live
CATEGORY: 5G Roaming
LANGUAGE: English
Private 5G for IoT鈥擯lotting timelines, defining applications, and making bets
RCR Wireless, in partnership with 麻豆传媒映画 and other industry leaders, discuss the opportunity for Private Wireless Network solutions and cloud integration.
PANELISTS:
- Kathiravan Kandasamy, VP Product Management, 麻豆传媒映画
- James Blackman, Technology Editor, RCR Wireless News
- Leo Gergs, Senior Analyst, ABI Research
- Jagadeesh Dantuluri, General Manager, Keysight Technologies
CATEGORY: IoT / 5G Private Network
LANGUAGE: English
5G Roaming MNO Attitudes, Readiness & Best Practices for 2023
Learn about operator attitudes and strategies toward 5G Roaming, based on new survey data of over 100 operators worldwide.
PANELISTS:
- Mike Stewart, VP Product Management, 麻豆传媒映画
- Sue Punyapu, Senior Manager, Roaming Strategy, T-Mobile
- Marco Hoffman, Senior Roaming Manager, Swisscom
- Tandria Enrique Afonso, MD of Telefonica Global Roaming
- Nitin Bhas, Chief of Strategy & Insights, Kaleido Intelligence
- Jon King, Chief Commercial Officer, Kaleido Intelligence
CATEGORY: 5G
LANGUAGE: English
Potential of 5G Roaming
Mobile World Live and 麻豆传媒映画 came together to discuss the core challenges of the 5G roaming market, lessons learned while rolling out 5G, and pivotal implementation steps.
PANELISTS:
- Mike Robuck, U.S. Editor, Mobile World Live
- Derek Rapaduski, Senior Product Development Engineer, AT&T
- Pradeep Bhardwaj, Senior Strategy Director - Head of Industry Standards, 麻豆传媒映画
- Terry Jones, Senior Principal Solutions Engineer, 麻豆传媒映画
CATEGORY: 5G
LANGUAGE: English
The Future of Roaming Monetization: BCE in Roaming Free Whitepaper Download and Webinar Replay
Billing and Charging Evolution (BCE) adoption is set to surge with the rollout of 5G stand-alone (SA) roaming, gaining additional momentum with the BCE 2.0, standard release. Mobile Network Operators (MNOs) must consider this growth when strategizing next-generation roaming monetization plans.
Watch this recent webinar and download our white paper.
PANELISTS:
Nitin Bhas, Chief of Strategy & Insights - Kaleido
Emma Blatch, VP Outsourced Carrier Solutions, 麻豆传媒映画
Karla Essig, Director of Mobility Wholesale Services and Solutions, AT&T
John Pawluk, Senior Wholesle Roaming Manager, Swisscom
Jon King, Chief Commercial Officer, Kaleido
CATEGORIES: BCE
LANGUAGE: English
Communication Platform as a Service CPaaS
Simplify Customer Engagement in BFSI Industry Through CPaaS
Watch this recent webinar, focused on the Banking and Finance industries, to learn how:
- A secure and reliable delivery of real time messages such as One-Time Password (OTP) to increase your brand credibility
- Conversation applications enhance the customer care and experience that is important for service industry
- Wide range of engagement channels ensure delivery of customer first messages that is a critical success factor for industry every second counts.
- And more!
PANELISTS:
Voon Tat Choong, Enterprise Solution Engineer, 麻豆传媒映画 Technologies Asia Pacific
Edmond Seet, Enterprise Sales Director, 麻豆传媒映画 Technologies Asia Pacific
CATEGORIES: CPaaS
LANGUAGE: English
Powering The New Customer Experience with CPaaS
In this recent webinar replay, focused on the eCommerce and Retail industries, you will learn how CPaaS can:
- Drive the world of communication forward
- Help companies transform, grow revenue, save time and cost by streamlining processes
- Improve CX and customer satisfaction
- Co-create the solution and CX experience that best fit for purpose and a lot more!
PANELISTS:
Voon Tat Choong, Enterprise Solution Engineer, 麻豆传媒映画 Technologies Asia Pacific
Edmond Seet, Enterprise Sales Director, 麻豆传媒映画 Technologies Asia Pacific
CATEGORIES: CPaaS
LANGUAGE: English
2021 Fintech Americas - The Pitch
M谩s del 85% de los clientes de la banca demandan ahora comunicaci贸n m贸vil y personalizada. 麻豆传媒映画 y su plataforma CPaaS Concierge proporcionan una experiencia de comunicaci贸n multicanal, con conectividad API f谩cil de configurar que te permite interactuar con tu cliente de manera rentable, eficiente y basada en las preferencias personales. Te invitamos a que escuches a Leonardo Saucedo, Vice President- Enterprise & Intelligence Solutions at 麻豆传媒映画 sobre por qu茅 麻豆传媒映画 debe ser tu pr贸ximo socio tecnol贸gico.
PANELISTS:
Leonardo Saucedo
Vice President Sales - CALA, 麻豆传媒映画
CATEGORIES: CPaaS
LANGUAGE: Espa帽ol
CPaaS Concierge: A simpler, end-to-end communications solution at your service
CPaaS platforms integrate seamlessly with your business applications to allow for effective communications without the need for backend development. With new technologies that offer rules-based orchestration, you'll learn how each message can be designed to follow a workflow with built-in logic, real-time decision-making and fallback rules, ensuring successful delivery to your customer for optimal engagement.
PANELISTS:
Rick Carlson, Vice President Indirect Sales, 麻豆传媒映画
CATEGORIES: CPaaS
LANGUAGE: English
The Influence of Mobile Communication on Today鈥檚 Omnichannel Customer Experience
Mike Blanchard of SAS and Lorraine Twigg of 麻豆传媒映画 will cover the following topics:
- What are the benefits of delivering a more connected mobile customer journey?
- How do you achieve this connectivity and engagement across mobile?
- When should you leverage analytics to optimize these experiences?
- What makes the combo of SAS & 麻豆传媒映画 so powerful in the marketplace?
- How does a channel rich environment save brands time and money?
- What emerging technologies and use cases should you be aware of?
- How you can get started integrating the joint solution into your operations today?
PANELISTS:
Lorraine Twigg, Vice President Indirect Sales, 麻豆传媒映画
Mike Blanchard, Senior Director and Head of Global Customer Intelligence Practice, SAS
CATEGORIES: CPaaS
LANGUAGE: English
Conozca c贸mo HP conecta clientes creando espacios virtuales con una estrategia de CPaaS
MMA Impact Journey Mexico 2020 es un evento organizado por MMA Global, con el objetivo de discutir nuevas estrategias de engament y customer journet, en varios sectores de la industria. El evento cuenta con la participaci贸n de los mas grandes lideres de Marketing, Innovaci贸n y Tecnolog铆a, quienes debatir谩n sobre las nuevas estrategias que dise帽ar谩n el futuro postpandemico.
PANELISTS:
Marcelo Giuggiolloni
Senior Business Development, 麻豆传媒映画
CATEGORIES: CPaaS
LANGUAGE: Espa帽ol
IT Pros Weigh in on IoT鈥檚 Role in Transforming Enterprises
IoT is becoming a key element of digital transformation for enterprises. After polling more than 200 top IT professionals on the topic, we have some interesting findings to share with you in our upcoming webinar.
PANELISTS:
David Hassman
Vice President of Strategy, 麻豆传媒映画
Dan Klaeren
Senior Product Management Director, 麻豆传媒映画
CATEGORIES: IoT
LANGUAGE: English
Webinar On-Demand: Turn Process into Profit - The Hidden Costs of Unregistered Political Text Campaigns
Political campaign season is upon us! Soon texts will start hitting voters鈥� phones via 10 Digit Long Code, or 10DLC. But before your campaigners hit send on their texts, you should be aware that not registering a 10DLC campaign can be costly in the form of high penalty fees and throttled message volume per second 鈥� which can also mean lost revenue for you.
PANELISTS:
Trevor MacDonald, Sr 10DLC Connectivity Services Director
CATEGORY: 10DLC
Language: English
Webinar Replay: MEF The Future of Messaging and Customer Experience
In this session, the focus was on the evolution of business messaging, including CPaaS, bots, omnichannel, virtual customer care agents, self-service and the arrival of person-to-business messaging. In addition to these topics, during the webinar, Jeff Bak, Vice President of Product Management at 麻豆传媒映画, joins Tim Green, Features Editor at MEF, and Bryan Yag, Global Retail and eCommerce Strategy Manager at UPS, to drill into customer experience and the role of mobile messaging for UPS' business.
PANELISTS:
Jeff Bak, Vice President of Product Management
Tim Green, Features Editor at MEF
Bryan Yag, Global Retail and eCommerce Strategy Manager at UPS
CATEGORY: Mobile Messaging
Language: English
Webinar Replay: Recompensas Digitais e SMS: saiba como isso pode mudar a sua estrat茅gia de engajamento.
MMA Impact Journey Brasil 2020 茅 um evento organizado pela MMA Global, com o objetivo de discutir novas estrat茅gias para engajamento e jornada dos clientes, em v谩rios setores da ind煤stria.
O evento conta com a participa莽茫o dos maiores l铆deres de Marketing, Inova莽茫o e Tecnologia, que v茫o discutir novas estrat茅gias que ir茫o desenhar o futuro p贸s-pandemia.
Vinicius Cerqueira, diretor de Vendas da 麻豆传媒映画, vai apresentar ao lado de Luis Bruno, diretor de Marketing da Minutrade, t贸picos como:
- Fideliza莽茫o e Recompensas no Brasil
- Experi锚ncia do Cliente
- Micro recompensas e Mobile
- Novas tecnologias: SMS verified e digital wallet
O Palestrante:
Vin铆cius Cerqueira, Diretor de Vendas da 麻豆传媒映画
Luis Bruno, diretor de Marketing da Minutrade
CATEGORIA: Mobile Messaging
L脥NGUA: Portuguese
Webinar Replay: Comunicaciones Efectivas para la Reincorporaci贸n Laboral
Las Empresas tienen la responsabilidad de priorizar la salud de la fuerza de trabajo, como as铆 tambi茅n velar por el bienestar colectivo de todos los empleados y de la comunidad con el fin de no dispersar el contagio.
En este Webinar, desarrollaremos las estrategias para incrementar la eficiencia de la comunicaci贸n con los colaboradores en tiempos del Covid, a trav茅s de los dispositivos m贸viles.
PANELISTS:
Marcelo Giuggiolloni - 麻豆传媒映画
Jos茅 Fern谩ndez Cueto - Digital Bold
Sergio Lopez Rojas - Digital Bold
CATEGORIES: Mobile Messaging
LANGUAGE: Espa帽ol
La banca y el e-commerce en tiempos de nueva normalidad
Los desaf铆os que la epidemia COVID-19 representa para la sociedad y la econom铆a global son enormes. Las instituciones financieras se adaptan elaborando estrategias para que sus clientes cuenten con herramientas para enfrentar la crisis.
Accede a este webinar realizado junto a CPA Ferrere donde encontrar谩 las mayores tendencias globales en e-commerce y estrategia de comunicaci贸n en la industria de banca mediante la utilizaci贸n de una plataforma de comunicaci贸n como servicio.
PANELISTS:
Leonardo Saucedo - Vice President Sales - CALA 麻豆传媒映画
Bruno Gili - Socio - CPA Ferrere
CATEGORIES: Mobile Messaging
LANGUAGE: Espa帽ol
Enhancing Customer Satisfaction (CSAT) in a Channel-Rich Environment through Mobile
In a time of global uncertainty, contact centers are playing a more significant role to support businesses, but in today鈥檚 digital world, customers prefer multiple channels of engagement and the ability to choose the most convenient contact option on the go. In this webinar, discover practical use cases on how future-proof technologies can securely, quickly and effectively provide a better customer experience.
PANELISTS:
Mathias Muehlfelder
Senior Director, Product Management
CATEGORIES: Mobile Messaging
LANGUAGE: English
Webinar Replay: Omnichannel masterclass: Build experiences customers will love
This omnichannel masterclass will empower viewers to create customer journeys and interactions that can flow across a range of contact channels.
PANELISTS:
Mathias Muehlfelder
Senior Director, Product Management
CATEGORY: Mobile Messaging
LANGUAGE: English
Como o varejo pode manter o ritmo de vendas na crise?
Tenha um panorama completo dos principais comportamentos do consumidor brasileiro durante a pandemia de Covid-19 e veja como a莽玫es de fideliza莽茫o podem trazer resultados efetivos em um dos momentos mais complexos dos 煤ltimos 50 anos.
PAINELISTAS:
Vin铆cius Cerqueira, Diretor de Vendas da 麻豆传媒映画
Fernando Gibotti, PhD, Fundador e CEO da GS Ci锚ncia do Consumo
CATEGORIA: Mobile Messaging
L脥NGUA: Portuguese
FINTECH AMERICAS TV - Para l铆deres y transformadores de la industria financiera
Los l铆deres bancarios buscan los conocimientos, la orientaci贸n y las conexiones con sus pares para ayudarlos a comprender y gestionar la disrupci贸n sin precedentes. Fintech Am茅ricas cre贸 FATV para ayudar a reunir a l铆deres de toda la regi贸n para compartir ideas y mejores pr谩cticas.
Estuvimos presentes con el fin de seguir conectados, aprender y compartir ideas, experiencias y mejores pr谩cticas sobre c贸mo navegar esta disrupci贸n 茅pica.
Tambi茅n moderamos el Panel: 鈥淐贸mo realizar Exitosamente la Reingenier铆a de tus Procesos de Negocios para Lograr la Transformaci贸n Digital鈥�.
PANELISTAS:
Moderador: Pablo Mlikota, President Americas Region - 麻豆传媒映画
Speaker: Santiago Jarrin, Chief Digital Officer - Banco Pichincha
Speaker: Javier Chacon, Gerente de Canales Digitales y Adquirencia - Promerica
Speaker: Jaime Mart铆nez, VPE de Negocios - Banesco
CATEGOR脥AS: Mobile Messaging
LENGUAJE: Espa帽ol
Webinar Replay: Monetizing RCS Business Messaging with Google and 麻豆传媒映画
Google and 麻豆传媒映画 experts on how MNOs should move toward RCS and RBM to drive top-line incremental revenue, increase speed to market, ensure accurate billing and revenue collection, and reduce costs.
PANELISTS:
Alex Allemand, Business Development Lead, Messaging Google
Chris Wright, Vice President, Product Management, 麻豆传媒映画
CATEGORIES: Mobile Network
LANGUAGE: English
Webinar replay: Take the experience of messaging to the next level with RCS
At last, the power of Rich Communication Services (RCS) is here. This emerging technology promises to revolutionize text messaging and give brands the ability to connect with their customers like never before.
PANELISTS:
Mathias Muehlfelder
Senior Director, Product Management
CATEGORY: RCS
LANGUAGE: English
The VoLTE Roaming Journey, When and How to Launch VoLTE Roaming: Free Whitepaper Download and Webinar Replay
Kaleido Intelligence and 麻豆传媒映画 have just released a comprehensive report and insightful webinar on VoLTE Roaming. Krista Wilson 麻豆传媒映画鈥檚 Director of Global Services discusses this report and how VoLTE Roaming Testing is the key element in the acceleration of VoLTE.
CATEGORY: Roaming
LANGUAGE: English
Webinar Replay: Monetizing Next Generation Roaming Services
In our joint webinar with Kaleido, Vodafone Roaming Services, and Telef贸nica Global Roaming, we explored how the next generation of roaming services, such as IoT roaming, VoLTE roaming and 5G Roaming can be identified, categorized, and monetized.
The panel shared views on the practical approaches operators can take to maximize roaming monetization.
CATEGORY: Roaming
LANGUAGE: English
Turn Small Moments into Big Brand Impact
Even the small moments can make a lasting impact in travel and hospitality.
In this webinar you'll learn, the latest industry data on travel and leisure spending around the world, WhatsApp's global penetration and usage, WhatsApp's secure, ready-to-use templates with rich media functionalities and how integrating conversational AI with WhatsApp can personalize travel without needing a live agent.
SPEAKERS :
- Harry Patz, Jr., President, Enterprise Business Unit, 麻豆传媒映画
- Nathan McRoberts, Solutions Engineer Director, 麻豆传媒映画
- Jenna Massey, Sr. Product Manager, WhatsApp, 麻豆传媒映画
- Chris Chrcek, Sr. Product Management Director, 麻豆传媒映画
CATEGORIES: Social Messaging (OTT)
LANGUAGE: English
The Power of WhatsApp Business Platform Together With 麻豆传媒映画
Channel the power of the most popular social messaging app through the world鈥檚 most connected company!
In this webinar, you鈥檒l learn all you need to know about engaging with customers through custom messaging, special offers and more, through WhatsApp Business Platform and the power of 麻豆传媒映画, with real world use cases across verticals such as Finance, Retail, Travel and Hospitality鈥攁nd more!
PANELISTS:
- Tonya Church, Strategic Partner Manager, Meta
- Craig Charles Webster, Global Marketing Director, 麻豆传媒映画
- Jose Iragorri, Senior Marketing Manager - Americas, 麻豆传媒映画
CATEGORIES: Social Messaging (OTT)
LANGUAGE: English
Creating New Engagement Opportunities With Social Messaging
As mobile users all over the world continue to shift toward a preference for messaging over voice calls, including their interaction with businesses, social media platforms have transitioned to focus on customer engagement.
In our recent webinar with CXOSync, industry experts will explore the importance of communications on the customer鈥檚 preferred channel through a custom experience that can be implemented quickly and easily.
PANELISTS:
- Pablo Mlikota, President Americas Region, 麻豆传媒映画
- Miguel Lopes, Director of Product Management, 麻豆传媒映画
- Alison McCauley, CEO of Unblocked Future and best-selling author
- Greg Verdino, Business Futurist and Digital Transformation Expert
CATEGORIES: Social Messaging (OTT)
LANGUAGE: English