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Insight
New Product Release: Global Services
With Â鶹´«Ã½Ó³» Global Services we digitally transform your customer engagement strategy. With 30 years of experience in mobile, an extensive engagement portfolio, global reach, and reputation as a mobile messaging leader, our experts assess your current customer communications strategy and create an executable roadmap to deliver a seamless and innovative customer experience with a consistent voice across all mobile communication channels.
They are broken down in to two categories:
Mobile Messaging and Engagement services
- Strategic Mobile Engagement Services
- Current state analysis​
- Competitive and SWOT analysis
- Campaign strategy​
- Roadmap development​
- Customer acquisition strategy
- Mobile Campaign Management Services
- Target list segmentation ​
- Content creation ​
- Campaign scheduling​
- Channel selection​
- Campaign measurement and optimization
- Message Assurance Services
- Message quality control​
- Route quality analysis​
- Route assessments ​
- Proactive route testing​
- Multi-language message evaluation
Network Services
- Network Security Services
- Vulnerability scanning​
- Vulnerability remediation​
- Penetration testing​
- Network security assessment reporting​
- Network security planning
- Network Surveillance Services
- Network monitoring (24x7x365)​
- Fault detection and isolation​
- Reporting ​
- Event management