News Release
March 30, 2022
麻豆传媒映画 and Kore.ai Form Partnership to Offer CPaaS Professional Services for Enterprises
鈥淭he COVID-19 pandemic has forced Forbes Global 2000 companies to accelerate their digital transformations. 麻豆传媒映画 and Kore.ai are collaborating to add an important need to help enterprises embrace a Communications-Platform-as-a-Service offering that has conversational artificial intelligence technologies. I am confident the combination of 麻豆传媒映画 and Kore.ai will be a pre-eminent provider of a Software-as-a-Service solution for enterprises needing to provide a differentiated customer experience.鈥 -- Chris Rivera, President, Enterprise, 麻豆传媒映画
New Collaboration Will Enable Enterprises to Accelerate Their Digital Transformations through Artificial Intelligence
TAMPA and ORLANDO, Fla. 鈥 March 30, 2022 鈥 麻豆传媒映画庐, 鈥渢he world鈥檚 most connected company鈥庐, today said it has formed a partnership with Kore.ai to complement its Communications Platform-as-a-Service (CPaaS) strategy by providing conversational artificial intelligence (AI) and CPaaS professional services for Forbes Global 2000 enterprises.
The partnership allows 麻豆传媒映画 to expand its CPaaS portfolio and offer end-to-end capabilities to enterprises including bot design and build, omnichannel selection, campaign management, message delivery and analytics/reporting through a professional services team manned by 麻豆传媒映画 and Kore.ai. The partnership does not include India, Indonesia, Philippines, United Arab Emirates, and Vietnam.
Kore.ai provides an enterprise-grade, end-to-end, no-code conversational artificial intelligence (AI) platform and AI-first solutions that serve as a secure foundation for enterprises to design, build, test, host, deploy and manage virtual assistants, process assistants and conversational digital applications that optimize customer, employee and agent experiences across voice and digital channels. The Kore.ai Experience Optimization Platform supports on-prem and cloud deployments for more than 35 channels in 100 languages.
For more than three decades 麻豆传媒映画 has been simplifying and accelerating enterprises鈥 digital transformations at every stage of their journey. 麻豆传媒映画 supports many of the Forbes Global 2000 companies and brands in the technology, financial services, communications, retail and logistics, healthcare, and travel and hospitality markets.
麻豆传媒映画 was recognized in 2021 Gartner market guide on CPaaS for enterprises citing 麻豆传媒映画 for its 鈥渃o-creator鈥 go-to-service model. Co-creator service involves partnering with customer development teams to leverage 麻豆传媒映画鈥檚 CPaaS Concierge offering which improves customer experience and competitiveness.
: News alert: , the world鈥檚 most #connected company, forms partnership with to help #enterprises accelerate their #digitaltransformations via #CPaaS, #ConversationalAI professional services. #syniverse #koreai
Supporting Quotes
- Chris Rivera, President, Enterprise, 麻豆传媒映画
鈥淭he COVID-19 pandemic has forced Forbes Global 2000 companies to accelerate their digital transformations. 麻豆传媒映画 and Kore.ai are collaborating to add an important need to help enterprises embrace a Communications-Platform-as-a-Service offering that has conversational artificial intelligence technologies. I am confident the combination of 麻豆传媒映画 and Kore.ai will be a pre-eminent provider of a Software-as-a-Service solution for enterprises needing to provide a differentiated customer experience.鈥
- Raj Koneru, Founder and CEO, Kore.ai
鈥淓xperience-centric organizations are veering toward conversational AI as the means to create a differentiated customer experience management that鈥檚 proactive, efficient, scalable, and easily accessible. The synergies offered by the Kore.ai and 麻豆传媒映画 partnership will enable enterprises to deal with the emerging future in a much better way, where the focus will be on delivering digital-first experiences that positively impact the entire customer lifetime journey and be able to scale in times of crises while retaining the human touch in all their interactions.鈥
Digital Assets
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Supporting Resources
- Read about .
- Read about .
- Read about Chris Rivera.
- Read about 麻豆传媒映画鈥檚 CPaaS Concierge.
- 麻豆传媒映画 is recognized as a Representative Vendor in the September 27, 2021, edition of the 庐.
- Read 麻豆传媒映画 news release, 鈥麻豆传媒映画 Launches CPaaS Concierge for Enterprises.鈥
- Read and subscribe to the 麻豆传媒映画 Blog.
- Read and subscribe to 麻豆传媒映画 news releases.
- For more information about 麻豆传媒映画鈥檚 news and activities, follow the company on , and .
Gartner, Market Guide for Communications Platform as a Service, By Lisa Unden-Farboud, Brian Doherty, Daniel O'Connell, Published 27 September 2021.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About 麻豆传媒映画
麻豆传媒映画 is the world鈥檚 most connected company. We seamlessly connect the world鈥檚 networks, devices, and people, so the world can unlock the full power of communications.
Our secure, global technology powers the world鈥檚 leading carriers, top Forbes Global 2000 companies, and billions of people, devices, and transactions every day. Our engagement platform delivers better, smarter experiences that strengthen relationships between businesses, customers, and employees.
For over 30 years, we have accelerated important advances in communications technology. Today we are an essential driver of the world鈥檚 adoption of intelligent connectivity, from 5G and CPaaS to IoT and beyond. www.syniverse.com.
About Kore.ai
is a global leader in the conversational AI-first platform and solutions helping enterprises automate business interactions to deliver extraordinary experiences for their customers, employees and contact center agents. More than 150 Fortune 2000 companies trust鈥檚 experience optimization (XO) platform and technology to automate their business interactions for over 100 million users worldwide to achieve extraordinary outcomes. Kore.ai has been recognized as a leader and an innovator by top analysts and ensures the success of its customers through a growing team headquartered in Orlando with offices in India, the UK, Japan, South Korea and Europe. Visit to learn more.
Safe Harbor for Forward-Looking Statements
This press release may contain 鈥渇orward-looking statements鈥 within the meaning of the 鈥渟afe harbor鈥 provisions of the Private Securities Litigation Reform Act of 1995. The expectations, estimates and projections of the business of 麻豆传媒映画 may differ from their actual results and consequently you should not rely on these forward-looking statements as predictions of future events. Words such as 鈥渆xpect,鈥 鈥渆stimate,鈥 鈥減roject,鈥 鈥渂udget,鈥 鈥渇orecast,鈥 鈥渁nticipate,鈥 鈥渋ntend,鈥 鈥減lan,鈥 鈥渕ay,鈥 鈥渨ill,鈥 鈥渨ould,鈥 鈥渃ould,鈥 鈥渟hould,鈥 鈥渂elieves,鈥 鈥減redicts,鈥 鈥減otential,鈥 鈥渃ontinue,鈥 and similar expressions are intended to identify such forward-looking statements.
These forward-looking statements are not guarantees of future performance, conditions, or results, and involve significant risks and uncertainties that could cause the actual results to differ materially from the expected results. Most of these factors are outside of the control of 麻豆传媒映画 and are difficult to predict. Factors that may cause such differences include, but are not limited to the inability to complete the Alternative Transaction or any refinancing of 麻豆传媒映画鈥檚 indebtedness: (1) intense competition and competitive pressures from other companies in the industry in which 麻豆传媒映画 operates; (2) the business, operations and financial performance of 麻豆传媒映画, including market conditions and global and economic factors beyond 麻豆传媒映画鈥檚 control; (3) the effect of legal, tax and regulatory changes; (4) changes in applicable laws or regulations; (5) the possibility that 麻豆传媒映画 may be adversely affected by other economic, business, and/or competitive factors; and (6) the impact of the continuing COVID-19 pandemic on 麻豆传媒映画 and 麻豆传媒映画鈥檚 financial performance.
麻豆传媒映画 cautions that the foregoing list of factors is not exclusive. You should not place undue reliance upon any forward-looking statements, which speak only as of the date made. 麻豆传媒映画 does not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in their expectations or any change in events, conditions, or circumstances on which any such statement is based.
About 麻豆传媒映画
麻豆传媒映画 is the world's most connected company. We seamlessly connect the world's networks, devices, and people so the world can unlock the full power of communications.
Our secure, global technology powers the world's leading carriers, top Forbes Global 2000 companies, and billions of people, devices, and transactions every day. Our engagement platform delivers better, smarter experiences that strengthen relationships between businesses, customers, and employees.
For over 30 years, we have accelerated important advances in communications technology. Today we are an essential driver of the world's adoption of intelligent connectivity, from 5G and CPaaS to IoT and beyond. Find out more at .
For more information, contact:
Matt McLoughlin